Now Tv Grrrrrrrrrrrrr

[-Talbot-]

After 40 minutes talking carp on the internet.... (yes I know I've had years of doing that here)




Thelma: · I'm glad that I've resolved your query today and hence we would really appreciate your feedback.

You: To improve your service get one of those new fan-dangled all singing all dancing contraptions .....A Telephone!

Thelma: Certainly will take this as a feed back.

[Svejk]

Go on then, i'll help you get it off your chest before you slide off the page.
What's Now TV, like SKY or something is it?
What was the nature of your complaint. Would sharing it help or was it something of a technical nature.
I prefer dealing with people via e-mails to telephoning, for various reasons.

[-Talbot-]

I would never have touched them if I knew there was no contact over the phone.

I have sky (about 138k a month or something) they own Now TV..phoned them...nowt to do with us,

I cancelled last month (after they stole £9.99 from my bank) even though I was only two months into the 3 months free trial.

Anyway the excuse for taking yet more money was you only cancelled movies not the entertainment package. That was a total lie lie, I went through every cancelling option they had to cover all bases.


Beware of these shysters!

[Prudie]

I spent over 3 hours on the telephone to Talktalk last week and was ready to murder everone in sight - be careful what you wish for

[trt]

Is this a Question or a statement Talbot, or have I missed something?

[-Talbot-]

It is whatever you want it to be, trt.


Welcome To ChatterBank the home of natter and nonsense on The AnswerBank. You could ask serious questions here, but don't expect serious answers!

[trt]

## Welcome To ChatterBank the home of natter and nonsense on The AnswerBank. ##

OK point taken Talbot, I will take it as nonsense then!

[Svejk]

I think if you're angry/frustrated about something, it's good to get it off your chest. I did it with British Gas/Scottish Power. And it's interesting to see if other ABers have had similar experiences and/or how they resolved them.

[Prudie]

I'm beginning to think with call centre stuff they've got so used to people ranting it's pointless. Sometimes the calmer approach gets you further. After waiting 40 minutes for TT to even answer I flew into such a tirade down the phone that the woman just cut me off after 1 minute!!! I thought I'd die from the anger.

[Svejk]

^Lol, that would have been quite funny. As long as it didn't happen to me.

[-Talbot-]

There is a few interesting forums on Now TV.
I should have read them first.


trt
OK point taken Talbot, I will take it as nonsense then!

That's fine, trt...have been back to the Brit thread and thought about my point on there?

[e.crespo]

I have NowTV and I find it great for what I want at a fraction of the cost of Sky or Virgin. I have no complaints at all. However I have every sympathy for your experience, I had something similar when I wanted to cancel my Sky subscription, it was almost as if I wasn't allowed to!