Rant About Call Centre

Fusion5 | 11:58 Fri 06th Mar 2015 | ChatterBank

23 Answers

i have been a customer of Littlewoods for a number of years and in the last week have noticed they have changed their call centre from northern England to South Africa. I did ask the lad on the phone if he was based in S.Africa ( though the accent was a giveaway). he said yes it was.

So have all those lovely helpful ladies from UK lost their jobs. ?

I have had to phone the call centre a few times this week and was not impressed with the service or lack of it.

These Selfies, Are They Going Too Far Now!!

Flightradar.com

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Bazile

Best Answer

It's all down to costs and the bottom line Like why pay a worker £ 5 per hour to make a tee shirt in the West , when you can pay a worker £0.50 per hour somewhere else

12:17 Fri 06th Mar 2015

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