Having been delayed for over four hours on a Thomson's flight to Tenerife in 2009 I put in a claim for compensation. I was informed that although I had a legitimate claim but, because the the flight was over two years ago, Thomson only recognised the Canadian ruling that all claims must be within the last two years and not the European ruling of 5 years therefore making my claim illegitimate.
Apparently a court case is pending where someone is questioning Thomson's right to refuse compensation in such circumstances. Does anyone know anything about this court case and whether it would affect my claim should Thomson lose.
Many thanks
We are trying to claim , for a ThomasCook flight two years ago to Paphos, we had an 8 hour delay, we have got nowhere with Thomas Cook , so it is in the hands of a specialist flight company.
You're in the EU. Thomson are a company in the EU. Your journey was travel within the EU. How can Thomsons claim they only recognise the Canadian ruling? Suppose the country of Wonga Wonga imposed a six month limit for compensation claims. Would Thomsom change the claim time to that? Tosh, I say.
For this case you must have to take help of an expert lawyer, there are many websites who provide services of flight delay compensation, one of those is https://www.claimflights.co.uk whose expert lawyers handle your case and do all the paperwork for you.