I'm not clear - The Trust Pilot reviews Chris posted seem to be about people upset with the new website design, particularly owners advertising their villas. Are you looking for a villa or wanting to advertise one? Anyway personal reviews from fellow ABers are always better than anonymous reviews IMO - I have rented properties through Owners Direct countless times, have never had a problem. Once you've made your initial enquiry you are dealing directly with the owners themselves, not a website.