Quizzes & Puzzles5 mins ago
Find My Past Site
Does anyone know a phone number that I can contact this site as I have had a debit taken from me I know nothing about and can only find a online query form to contact them by.
Answers
Best Answer
No best answer has yet been selected by BJS. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.You should probably contact your bank and see who authorised the debit. A few years ago my bank (Bank of Ireland) contacted me to say that an unusual transaction had taken place - it was a payment to ancestry.com and they were suspicious of it. It turned out that my account had been hacked and a lot of money taken. The bank reimbursed the amount, and launched an investigation but I don't think they ever actually caught anyone. I am not saying this is definitely what has happened to you, but any unusual or unexplained removal of money should be reported to your bank for investigation. Sorry, I don't know a phone number to contact the site you mention.
If money has been taken from your account - get down to your bank right away and tell them. they will fill in a form. You will get your money back. This has happened to me about 4 times with sums of £30 - England top up phone. £700 to pay for a few people to have a great weekend. And £400 of goods sent to a derelict address. The bank passes the information to the police but you should get your money back - need to get down there fast.
I contacted FindMyPast and what had happened was I purchased a £1 subscription offer for a month BUT apparently if you take an offer subscription like that it triggers an automatic monthly subscription which I had failed to notice, However extremely nice about it and have cancelled the subscription. Thanks for your replies This time lucky eh?