gas bill

[stephen2504]

since my house was fitted with gas central heating i havent had a gas bill it has been 4 years what should i do

[v3rob11]

this exact same thing happened to my friend and thy phoned up to explain and got hit with a �2000 bill!!

Good luck but i would keep quite?

[kevb0444]

Well if they find out..which they will in time...then they will send you a bill and argue that you should've spotted you were not getting bills and should have contacted them sooner. They can't demand the full lot in one hit. They should give you the option to spread the payment.

[Spcl22]

Ohhhhhhhh, this sounds all too familiar! I had a very similar problem and its still going on! Yak. But, I'd advise that you write to the gas company involved, explain the situation/advise that you know you owe them money/explain that they need to sort themselves out and start to bill you/but ask them to divide your outstanding amount and add it into your future bills. That way, you don't have to find a large lump sum of money and you can pay the outstanding amount alongside your normal bills. If they argue, simply point out that this scenario is THEIR mistake and you've been proactive in chasing to pay them!!!!! Hope this makes sense and you get it sorted. x

[stephen2504]

thanks for your replys but i dont even know who my gas supplier is

[lynlockwood]

If you don't even know who they are then I'd keep quiet!

[Spcl22]

Hiya, please see the attached information..... Just in case, you need it the National Emergency Number (if you ever smell gas) is 0800 111 999.

The information below, should help you out if you choose to pursue.

Kind regards...

Taken from National Grid Web Site
How can I find out who supplies the gas and electricity to my new home?
You can find out who your gas supplier is by ringing the Transco Meter Helpline on
0870 608 1524.

Taken from Guardian News Web Page

I haven��t had a bill for ages �� do I still have to pay?
Consumers are legally bound to pay for their utilities. However, the Limitations Act 1980
prevents charges being recovered if the electricity or gas was used more than six years ago. In
Scotland this period is five years.
Suppliers should at least offer a payment plan that allows you to repay any debt over the same
length of time that it has built up. In other words, if you have not had a bill from your supplier
for three years then, when a bill does finally appear, you should be able to spread the
repayments over three years. However, if you accept a payment plan then you will not be able
to change your supplier until you have cleared the outstanding debt.
However, as a result of the ��super-complaint�� submitted by energywatch in April 2005 to
the energy regulator, Ofgem (see below), energy companies have been told that, as of July
2006, they should no longer bill for any energy used by consumers more than two years
previously where the company themselves has failed to provide a bill. As of July 2007,
energy companies will be expected not to bill for any amount that dates back longer than a
year.