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Has Pets At Home Ceased Trading?

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john9159 | 09:54 Thu 17th Sep 2015 | Pets
3 Answers
Hi
I placed an order for 30 boxes of Felix As Good As It Looks on 1 September 2015, as I have done on numerous occasions. Usually the order is delivered complete within one week although 18 boxes were delivered the following week with no explanation of the missing items.

My online account shows items still outstanding although the usual notification of these being shipped has not yet been received.

I have 'phoned PAH daily on 0800 328 4204 and choose the appropriate options but no-one answers my online enquiry has not yet been answered although this can take several weeks..

Are they still in business or having problems that I don't know about? The website is still active.
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they better bloody not be, my cats in the vets in there being operated on right now......

but no - in answer to your question about ceased trading

http://www.retail-week.com/people/pets-at-home-appoints-lisa-miao-to-newly-created-trading-director-role/5079144.article
Suggestion. On their website there's a Find A Store option. That gives numbers for each shop. Perhaps find your local one and give them a call.
I've just noticed the name of the new trading director " Lisa Miao(w)"

I hope Murphy is okay Fluffy.

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