ChatterBank7 mins ago
hewlett packard printer problem.
1 Answers
Hi ,
my mum has a hewlett packard 8250 printer , she uses the hp software supplied with it to edit / print her photos.
now the problem is that recently i installed a canon scanner so she could scan some old photos, when she had done it i uninstalled the canon software but since then the hp software doesnt seem to "see" her pictures folder at all ,making it pretty much useless.
i presume theres a conflict created somewhere maybe caused by the canon scanner, i have uninstalled and re-installed hp software several times but its still the same .
Any ideas as to what i can try to get the hp software to work again?
Thanks..
my mum has a hewlett packard 8250 printer , she uses the hp software supplied with it to edit / print her photos.
now the problem is that recently i installed a canon scanner so she could scan some old photos, when she had done it i uninstalled the canon software but since then the hp software doesnt seem to "see" her pictures folder at all ,making it pretty much useless.
i presume theres a conflict created somewhere maybe caused by the canon scanner, i have uninstalled and re-installed hp software several times but its still the same .
Any ideas as to what i can try to get the hp software to work again?
Thanks..
Answers
Best Answer
No best answer has yet been selected by mindbullets. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I had similar problems with my HP scanner/printer and realised that not everything gets removed when uninstalling.
I used the following to remove the HP system, re-installed and it's OK now.
Hope it works for you.
http://www.out-of-war...all-and-reinstall-hp/
I used the following to remove the HP system, re-installed and it's OK now.
Hope it works for you.
http://www.out-of-war...all-and-reinstall-hp/