ChatterBank2 mins ago
Mobile Phone
23 Answers
can anyone explain, help on this problem. Not sure it's the phone or provider. Any number of times my phone has stopped receiving calls, telling the person calling my number that the phone is off, or service unavailable. Even though the phone is on and working fine. So i missed a really important call yesterday because the person rang my mobile number and got that message, as number unobtainable, even though the phone is definitely on. This is the third time it's happened in the last couple of months, and don't know why, provider is orange and mobile samsung. Any idea of next step?
Answers
Em - apparently Orange have been encountering outages across the country in the last few days, where signals are temporarily disrupted, maybe this is the problem you have encountered.
06:59 Tue 14th May 2013
i have phoned Orange, got the customary ten different options, then automatic voice told me i would be charged a one off fee of 25p for being connected to their customer service, rip off, then told the office doesn't open till 8am, so that was nothing, so will have to repeat this whole idiocy after 8, and be charged again, this is daft.
em10 Do you have any friends or neighbours that are on the same network, If yes check with them if they have had any problems.
My friend had problems with O2 they said it was his phone and he needed a new one. All the other people who lived near him including his local councillor were having problems. In the end they gave him an apology and some free credit.
My friend had problems with O2 they said it was his phone and he needed a new one. All the other people who lived near him including his local councillor were having problems. In the end they gave him an apology and some free credit.