petg insurance not valid

[pammy67]

HI
I bought a gorgeous puppy abut unfortunatly we lost her 6 days later due to an accident.
I rang insurance as we had a months free from the breeder, they had not received details so i rang the breeder who had forgoten to send my details to pet plan, so the insurance is not valid.
Breeder has offered for 200, paid 450 for first but anyway we dont want another right now.
He said we would have had to pay 200 pounds excess, rang pet plan who said most excess is normall 60 - 90 pounds.
Any replies much apreciated,

[jules77]

Firstly I am sorry to hear you lost your puppy in what I can only assume were tragic circumstances. Death benefit from accident is different with each policy, and perhaps you could check Pet Plan web site for details of their policies. I pay £80 excess for illness cover with Pet Plan, and I can only assume Death benefit is the same.

Whilst I can empathise with your situation, the breeder has unfortunately made a mistake, and it may be wise to take the £200 they have offered in the circumstances, as doubt you could pursue the matter any further anyway.

[lankeela]

I thought the insurance had to be validated by phoning petplan when you collect the puppy. Check with them who should have done this.

[lankeela]

http://www.findapet.p...s/puppy-checklist.pdf

[jules77]

Just a thought, was the puppy KC registered, as if so they also provide 6 weeks free insurance, I think?

[lankeela]

Yes they do, and it is activated as soon as you submit the transfer of ownership provided the dog is up to two years of age.