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yrneh1938 | 13:45 Tue 02nd Jan 2018 | Body & Soul
6 Answers
i paid by credit card
.i checked my bank account
no money taken out for the item
as i said no refund
.funny that the money is n ot shown to be taken out of my bank
account
i have proof of posting
found the business address
sent them an email
have to wait a few days for answer
i will let u know what s ha.ppened
ta again
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If you paid by Credit Card then it won't be taken out of your bank account. Go on line and check your Credit Card account.
A credit card purchase has nothing to do with your bank account.

If no money has been taken why would you expect a refund?

When did you place the order, with all the holidays over the past week or so delays are inevitable.

So you have a proof of posting, it varies from service to service but I believe RM expect you to wait ~ 15 days before an item is declared lost. And in any case it is the senders responsibility.

Are you advising AB of your situation or are you seeking advice on what to do next?

...and it's not helpful to have two separate threads running at the same time on the same subject...just confuses people!
Question Author
sorry ginger b
my error
How do you want AB to help you Henry? Indeed, are you actually seeking help.
Question Author
at the moment im waiting for a reply from the company .about my refund

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