Account frozen

[leejamie82]

I have had my account frozen by halifax as they have suspected "fraudulent transactions". I have been paid by the same organisation, by BACS, into several online web saver accounts, transferred these to one account to ease withdrawal, and now have had my account blocked. The amount is only �600. The problem is, they want proof where the money has come from - the company is an internet company, who have no telephone contact available, and only respond by email. They will not send me a letter saying that i work for them, so therefore i cannot prove to the bank where the money came from, or withdraw it. Even worse, I need the money to pay a bailiff for council tax arrears!! What can I do about this? Is the bank allowed to do this?

[factor-fiction]

They may be invesigating this as a possible money laundering incident. They are obliged to investigate supspicious transactions which could be ML related. I can see why they might think it looks odd that the amounts would go into different accounts- but �600 doesn't seem much. Can you tell us how many payments there were in total and what was total amount? And are you employed nby teh company? Perhaps the internet company is being investigated

[leejamie82]

there were small transactions - between �40 - �50 each , split between my web savers, my sisters, and my gfs. The internet company is a worldwide company, they just dont correspond by post. I am not employed by them, they work on pay per assignment, with no contract at all.

[EverClean]

There must be some corresponance relating to these assignments? Emails or attached documents that outline what they want you to do or confirmation that something has been done. Speak to the Halifax with these confirmations and explain the reason you need immediate access to the money. Note down names and times and confirm all the conversations in writing to Halifax.

[leejamie82]

I have emails confirming each assignment. I have the receipts for most of them. And I could also print off the lists of assignments for each account. But nothing in writing / or "hard copy" as such. I would have to print it all off. Im not sure whether these would be sufficient or not.

[mandimoo]

sorry this aint gonna be much help to you, but are you completely sure that the organisation that paid you is totally above board.

[leejamie82]

100% it is above board!!

[factor-fiction]

I'm puzzled as to why you had the money paid into what must ahve beena round a dozen different accounts initially. I think that may be puzzling the money laundering investigators too.