Phone charges

[hopalong]

If I dial a number which is engaged and I hang up, do I still get charged?  The reason I ask is that I see from my on line itimised billing I was charged 0.046 for a call that was engaged.

[kempie]

You shouldn't. Phone charges usually break down into

1. Connection fee
2. Call duration
3. Line rental

If a line is engaged you cannot be connected and a non-connected call has no duration.

[clarabel82]

they didn't have 1571 answering sevice did they? you might have been charged for listening to the voice message before you hung up.

[acw]

Aren't there also those con phone numbers where it SOUNDS like an engaged tone, but it isn't.  Really what happens is you connect instantly and listen to the engaged tone for a few seconds.  They make money for that somehow (not BT making the money, but the company who own the phone number you rang).  I'm sure In A Pickle could clarify the jumble that I have written, hopefully he/she will know what I mean!