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Hi, yes, I have sent the Death Certificate. There is no Will in UK or Spain, and there has been no need of a Grant of Letters of Administration. I know that if we do close the account, we will need such a Grant, with Apostille attached to everything, and this is why we would like to find out the balance in the account. If there's 2€ in it, we don't want to spend money on Probate Registry and Apostille fees. I wondered if they would tell the widow the balance without the Grant, etc.?