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One of the reasons they say they need to make these changes is because of so called competition. However this competition is not on a level playing field with us, as say, two high street shops selling similar goods. For one thing, the general public cannot benefit from this competition in any way - if anything; it is actually detrimental to the public use. The "competition" is other firms who cherry pick big business mailings, and undercut us (notice the DHL and TNT logo on some of your mail) at the sending stage, but then put it back into the Royal Mail system for us to deliver. Under Ofcom regulations, they can do this, and at a set low price, and one end result is an overall increase in what we have to take out (more junk for you!), plus delay to ordinary post you send. It also means that Royal Mail does not get the income it should get to plough back into investment and upkeep. It's a bit like Sainsbury's using their shelf space to sell Tesco beans, and what business would be stupid enough to do that?
Over the years the union has secured various rights and privileges, and these have gradually been eroded. For instance, we used to get paid extra for working Saturday or at night, and now we don�t. It all amounts to lost income. Starting this week, we are losing our early shift allowance because they are changing our working times to start an hour later. This is supposedly due to some EU regulation about van and lorry speeds, but the end result is we lose more money, and you, the public get your mail even later than when they went over to one delivery. Some won�t get a delivery at all because they live in time locked premises, but this does not bother senior management.