Body & Soul0 min ago
Account frozen
7 Answers
I have had my account frozen by halifax as they have suspected "fraudulent transactions". I have been paid by the same organisation, by BACS, into several online web saver accounts, transferred these to one account to ease withdrawal, and now have had my account blocked. The amount is only �600. The problem is, they want proof where the money has come from - the company is an internet company, who have no telephone contact available, and only respond by email. They will not send me a letter saying that i work for them, so therefore i cannot prove to the bank where the money came from, or withdraw it. Even worse, I need the money to pay a bailiff for council tax arrears!! What can I do about this? Is the bank allowed to do this?
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Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.They may be invesigating this as a possible money laundering incident. They are obliged to investigate supspicious transactions which could be ML related. I can see why they might think it looks odd that the amounts would go into different accounts- but �600 doesn't seem much. Can you tell us how many payments there were in total and what was total amount? And are you employed nby teh company? Perhaps the internet company is being investigated
There must be some corresponance relating to these assignments? Emails or attached documents that outline what they want you to do or confirmation that something has been done. Speak to the Halifax with these confirmations and explain the reason you need immediate access to the money. Note down names and times and confirm all the conversations in writing to Halifax.