paying by debit card

[dyli795]

wonder if some one could help with some info. just paid for a holiday online with a debit card .is it practise now to charge for this. ive just been charged 17 pounds for paying with my debit card.would appreciate an answer.thanks

[auzzie]

If you paid for this online you would have been notified at the time of making a payment that there was a surcharge to pay. Usually a percentage of the total payment. I have never heard of a surcharge for a debit card only a credit card though! Are you definitely sure it is for using a debit card and not some hidden admin charge? I would give them a call to clarify what it was.

[dyli795]

when i put my card details in i ticked the switch box which is what i know my card as. but it wouldnt accept this title so i clicked on visa switch as its also known as a switch card.it is actually a maestro bank of scotland switch or debit card. for both options it said there was a 5 percent charge for using them. any idea ?

[dyli795]

sorry i meant first i clicked on the debit box

[factor-fiction]

So is your card also a credit card? If so, you may have paid by credit card. The charge used to be around 1% but some now charge 2%. The charge is to offset the commision they have to pay to VISA- which will be more than 2%

[hc4361]

A Visa debit card is a debit card, not a credit card.
Who have you made the payment to? Ryanair charges �5 per passenger each way for payment by credit and debit cards.
http://www.ryanair.com/site/EN/faqs.php?sect=C HARGES

[dyli795]

it was a holiday company ,sunmaster. flying with monarch.it did come up saying there was a charge of 5 percent and the holiday was 701 pounds. my card is a debit card

[factor-fiction]

5% seems steep for a debit card!
In fact their website says they charge 0.5% not 5%. On http://www.sunmaster.co.uk/tandc.php ) they say:
Please note there is a 2.5% credit card charge for credit card payments and a 0.5% charge for debit card payments
I calculate that for a �701 holiday they should have charged you �3.51 not �17. It seems they have charged you the credit card fee of 2.5% instead of the 0.5% debit card fee.
Go back and query it with them.