Bank refuses to handle cash

[Scylax]

I wished to pay a £20 credit card statement at Co-Op Bank. I offered a £20 note, but was informed that :'We can't accept cash, sorry'.

Since when was this not legal tender ?

[ummmm]

Never heard of that before...

[andy-hughes]

Obviusly the legality of the tender is not the issue here, and I am sure that is not the reason they gave for not accepting cash.

Did you ask why?

[Hopkirk]

There must be more to this story.

[factor-fiction]

Is this the full story? Was it your bank? DId they explain why?

[gingejbee]

Well, it is legal tender but they choose not to handle cash. Odd world, isn't it?

[R1Geezer]

It's legal tender but that does not mean you can compell them to accept it. Many shops round here won't take £50 notes for example. "The management reserve the right to refuse service" - basic tennet. Handling cash is an expensive business, it's not surprising they won't take it.

[Hopkirk]

Yes, but R1, this is a bank!

[ChuckFickens]

So, you've got to pay your credit card bill using your credit card...... that makes sense!!

[follyfancier]

it could be the fact that the credit card slip did not have the option to accept cash ,banks charge each other when they accept bills ,perhaps try another bank

[R1Geezer]

well there are very few Coop bank branches, this could be a window in back of a store or something, perhaps the original poster can give us some further detail.

[factor-fiction]

I think there may be more to this story. Was the bill for exactly £20. Maybe this wasn't your bank so there would be a fee.

[ChuckFickens]

On a similar note, I purchased a mobile phone recently and was told that I had to buy £10 credit with it, fair enough, I had no problem with that, until I handed over cash and was told "oh sorry if you are paying cash you have to buy £20 credit".

So it does seem you get penalised for using proper money these days!

[dzug2]

Yes a £20 note is legal tender but this is not a situation where the legal tender rules apply.

[SlackAlice]

ChuckFickens
That happened to me as well, I just turned round and started to walk out the door. Seeing a potential sale walking out the door changed there mind!!!

[Scylax]

Lloyds is my bank, but I have a Co-Op credit card too. Hitherto, no problem in paying cash into my local Co-op bank branch for credit card purchases. This present refusal is a new departure. Incidentally, Lloyds bank then accepted my cash without demur, though it was a debt to the Co-Op. A strange world we live in.

[factor-fiction]

Yes, but was it a Coop Bank credit card bill you were trying to pay on this occasion when they refused your cash.?

[boxtops]

I have paid bills at my bank (which is Lloyds) but used my debit card so they can see the money coming out of my account. Cash handling is a different matter.
However - my life is so much easier since I have converted my Lloyds current account to one which I can manage on-line. I pay my Coop credit card on line that way, just instruct the bank to pay the required amount each month when the Coop statement comes in. No faffing, no queueing, no arguments about cash or cards. Worth looking into, scylax.

[lorri24601]

my local corner shop refused to sell my a mobile phone top up using a debit card once, they said they were "cash only" so i picked up a loaf of bread and pint of milk i needed, paid by card, got £10 cash back,then asked for a top up card and used that to pay, the look on the shop assistants face was priceless, it was almost like he was sure he had been ripped off, but could not work out how lol

[Whickerman]

maybe your bank doen't accept cash anymore?

Before you think that's off the wall, it's happened here twice. First Active stopped taking cash about months before they were shut down and merged with Ulster Bank. Then Halifax (Ireland) became cashless before they shut down. Not trying to make you worry, but when they closed their credit cards became payable in full immediately.

[Scylax]

Factor 30 : Yes, it was a Co-Op credit card I was trying to pay at a Co-Op bank. When I asked why, I was given a monosyllabic answer:' Regulations'.

I have used this same card for 22 years, and always paid in full, in cash. It is not a problem - in future I shall pay at Lloyds- a bank which accepts cash and smiles ruefully
when I explain about the Co-Op. They don't understand either...