News1 min ago
AOL........gRRRR
Scammed near £50 out my a/c last month instead of £23....AOL mistake.
When on phone charming lady (Irish) 'persuaded me that I would be better off with their package at £22 a month -same deal -all calls bar the usual free plus broadband.
I would then be able to dispese with BT -currently £14 a month.
Yip -said i would go for it even though it was an 18mth contract.
Today rec'd BT Bill and realised that AOL had done nowt except cut off my phone service with them.
Just phoned -charming lady (Indian) who told me that the the system had accidently cancelled my order.
After a bit of leaning heavy on my part I was offered 1mths free and a credit to my a/c of the equiv of another 2mths (£44) on top of the money they had scammed off me.
I have left it hanging as AOL are rubbish plus if their system goes down they wont do anything as they dont support the router I have.
Right -you know what im gonna ask -who gives the best Broadband,24/7 calls to all landline numbers with the obvious exceptions and customer service in your opinion with a shorter contract.
I have gone on price comparison but i'd like 'horses mouth' type of recommendation please. I thank you :
When on phone charming lady (Irish) 'persuaded me that I would be better off with their package at £22 a month -same deal -all calls bar the usual free plus broadband.
I would then be able to dispese with BT -currently £14 a month.
Yip -said i would go for it even though it was an 18mth contract.
Today rec'd BT Bill and realised that AOL had done nowt except cut off my phone service with them.
Just phoned -charming lady (Indian) who told me that the the system had accidently cancelled my order.
After a bit of leaning heavy on my part I was offered 1mths free and a credit to my a/c of the equiv of another 2mths (£44) on top of the money they had scammed off me.
I have left it hanging as AOL are rubbish plus if their system goes down they wont do anything as they dont support the router I have.
Right -you know what im gonna ask -who gives the best Broadband,24/7 calls to all landline numbers with the obvious exceptions and customer service in your opinion with a shorter contract.
I have gone on price comparison but i'd like 'horses mouth' type of recommendation please. I thank you :
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I'v been with AOL and They messed me about and stole money and all sorts. they even mixed my account up with some one else and kept calling me another persons name! They have gone down hill in the past few years. Iv been with them at least 8 years and glad to of left them. I then tried sky broadband but they wasn't any good as they rented their internet off BT but didn't pay for enough bandwidth from BT but was still taking on more and more customers making the internet speeds so slow in our area a basic web page struggled to load up! They even admitted it over the phone to us that we was paying for 20mb and getting slower than dial up! but they said they cant do nowt about it as they wasn't renting enough bandwidth. We left them and went with BT and got the Home hub unlimited pack and its been great! no trouble at all!
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