ChatterBank1 min ago
Rant
Not had a rant for a while; sorry, but I need to vent!!!!
I experienced the WORST customer service the other day at a shop in town. I don't want to mention the name of the shop because I'm not sure how I'm going to proceed. Wednesday evening I bought something from this shop. I paid cash for it. I took it home and found out it didn't work. So yesterday, less than 24 hours later I took it back to the shop and asked if I could get a refund. The girl in the shop told me NO even though I still had the receipt. I asked if I could get a replacement instead then.
Again this person told me "NO." I asked to talk to a manager now as I'm really not happy and I explained that I had just bought the item, had got it home and it didn't work. The manager just smiled and told me to my face that I was "OUT OF LUCK." No refund. No FREE replacement. Grrrrrrrrr.
I'll tell you what...I am NEVER buying another Lottery Ticket from there again!
Answers
No best answer has yet been selected by maggiebee. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.