News2 mins ago
I Have Problems With Amazon Who Won't Help Me
In June I purchased a tyre inflator from the Amazon website at a cost of £22.99.
Yesterday, I found the inflator no longer worked when I went to check my tyres.
I went back online to the Amazon website to inform them of my situation and managed to get this response from their online messaging assistant:
'Unfortunately, this seller has left the platform and can no longer receive messages' ... It did sympathetically add, 'Sorry for the inconvenience'.
➡➡➡ What can I do to get my money back? ⬅⬅⬅
Answers
No best answer has yet been selected by wiltsman. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Have you initiated the refund procedure?
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The Amazon bots will only have registered that you were sending a message to the seller; they replied saying the message couldn't be forwarded.
The refund process should be straightforward.
Thank you Clementino, calda and barry for your help with my Amazon query.
As a result of using calda's 0800 number I was quickly speaking to a real live helpful person. As a result of that conversation the cost of the faulty item is being reimbursed to my bank account, and I was instructed to just dispose of the tyre inflator.
So, thank you to the three of you ... it proves that AnswerBank can come up with the goods when it matters!
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