xbox 360 live problem

[diddypop]

my 360 only finds virgin media ip address when i also connect the usb as well as the ethernet, but then it cant connect to the dns server can anyone tell me how to get hold of all settings asked for ta

[DC_FC]

have you tried setting it to automatic so it will find the settings, are you connecting via ethernet

[maximondo]

okk I think I had the same problem, You have to reboot (un plug plug back in )the virgin media modem (if you have a router then reboot that) before you plug the ethenet cable into the back of the xbox. hop this helps.

[TheMine]

Ok.
I'd suggest only connecting through ethernet for starters, run a 'test connection' on your 360 to establish NAT, DNS setting etc.....
You'll also need to amend some settings on your router, firewall might cause some issues so can always be disabled. You really want to be able to set the router so it automatically assigns an IP address when you boot up your 360. Lastly, on your router check for an option to enable UPNP, this is specific for gaming so allows for freer moving traffic between your 360, the live servers, and other 360s you want to hook up to. Hope this helps........if not, try googling - 'virgin media xbox live issues' and you might have more luck. Hope you get it sorted mate, i know how maddening it is not being able to get on LIVE and kick some a**!