the blame game

[ellengrace]

THE PROBLEM IS RELATED TO SHIPMENT SECURITY , FOR WHICH THEY SEES NO EASY SOLUTION. LET SAY,
A DFM co. is the forwarder of a shipment to south america via miami. cargos contains half-dozen shrink-wrapped pallet. As he shipper instruction "dont break down the pallets" . As a result DFM is able to performed only a cursory inspection of the outside.
When cargo reaches miami wHere an agent receives it SEES nothing wrong, so they send it on. but when the cargo reaches destination, several of the cartons are missing deep inside the pallet. the QUESTION is one of the liability this DFM may well have signed a liability release based on the shipper instruction. not to disturb the contents of the pallet, but that doesnt mean the consignee wont try to include him in a lawsuit for damages.DFM says that shippers ARE often ignorant of the basics of int'l moves including what must be done to protect their shpmt . For some, the first impulse is to blame the middle man. WHAT ADVICE DO YOU HAVE FOR DFM a relatively small forwarder, that would protect the company from lawsuits while helping this company to ensure the security of shipments. and WHEN inspections are possible how can they monitor the hundreds if not thousanda, of individual cartons that are generated by their global customers on a daily basis?
"if we had to do this for every single shipment" they says, we wouldnt move anything. WHAT IS THE SOLUTION?

[SteveD]

You're in the wrong category here.

This would probably be better posted in "Business & Finance".

(And your other question would be better in "How it Works").