Hover Product

[TWR]

Some advise If I can, we bought a 14v cordless "Hover from a well known Electrical store "C" the price was £79, on getting this unit home but not using it for a day or so, we found that the unit was "Not Fit For Purpose" the take back day was one month but with other things going on it turned out to be a month, I contacted "C" Head office and explained the issue, the staff on the other end of the phone was a bit stroppy when I explained the issue, his comment, " It's working init" to my reply, it's not fit for purpose as in, it's not picking up, again, It's working "init" I aid thank you for your help but I did not catch your name, I'm !!!!!!!!!, 3 weeks passed & I receive a letter from a company that deals with "C" complaint asking me to take the unit back, this I did & explained that it's not fit for the purpose of picking up bits from our carpet, it was replaced for a 24v Lightweight cordless, job sorted, so if you are contemplating the same type of purchase think twice as the Hover 14V are useless, sorry for the long winded post but I thought it may help someone.

[TWR]

To add, the staff whom I reported got Rollocked, going off the letter I received.

[Zacs-Master]

So you bought a 'hOOver' from Currys and got good service. Marvellous.

[douglas9401]

Don't worry about being long winded, I'm a sucker for a good Hoover story.

[Guilbert53]

By Hover (Hoover) I think he probably means "vacuum cleaner".

Hoover is a brand name and they also make washing machines for example.

[hc4361]

Hoover is both a noun and a verb and 'I used my Dyson hoover to hoover the carpets' is now acceptable

[TWR]

Good to get a sensible answer HC, & it's also nice to see the children are off school.

[Islay]

Why did you not just take it back to the store you bought it from? If it was not fit for purpose they would have taken it back - no need to wait for a letter from Curry's head office!