Travelodge Phone Call

[djtdjt]

Stayed many times in Travelodges, they phoned me 3 days before asking about my stay, apparently someone with same surname has booked same hotel, so what? Booked in today and I queired the phone call, they said normal practice....it is not "normal practice" i've stayed in Travelodges for years and never had a phone call, anyone on AB work for Travelodge or had same expreience?

[Guilbert53]

Maybe they wanted to check you had not made a double booking by mistake.

Very good of them I think to maybe help you out as you may have had to pay twice for just one room.

[fiction-factory]

seems okay to me too, especially if one or both rooms hadn't been paid for yet. I assume they checked with the other mr djtdjt too. They wouldn't want a clerical error to result in having an unfilled room they couldn't charge for

[Hopkirk]

You would be furious if they cancelled you, thinking it was a double booking. Full marks to Travelodge.

[douglas9401]

Oh the humanity! Will it never END? A phone call!!

[douglas9401]

In other news, maybe you've never had a call because there was no-one of the same name in the hotel at the same time.