Starmer & Lammy A Marriage Made In...
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For more on marking an answer as the "Best Answer", please visit our FAQ.We have a memory foam matress and do not suffer problems like this, so I would complain too!
http://www.dti.gov.uk/ccp/topics1/facts/salegoodsact.htm
send a copy of this sheet (print screen and argue that the heat wakes you therefore it is inherently faulty for the purpose of sleeping.
I once had occasion to sleep on this type of mattress for a couple of weeks in the middle of summer and it retained so much heat that I nearly cooked to death so I sympathise. I suggest you go back to the shop and say you want a refund. A product has to be serviceable and it is clearly not fulfilling the needs you expected. If necessary, contact the Trading Standards Department of your local council for some specific advice, or the Citizens Advice Bureau..
In the meantime I can only suggest as a short-term remedy that you fill a hot water bottle every night with ice-cold chilled water from a bottle you have stored in your fridge for the purpose. Alternatively get a couple of freezer gel packs. freeze them & wrap them in a light cloth and put them in a waterproof bag and take them to bed with you.
Don't allow the manufacturer to fob you off though. You are obviously not happy with the product and things will only get worse for you as the warmer weather arrives.