washing machine problem

[lostboy87]

Just been to my grandads and his washing machine isnt working right so i told him id post on here for someone to help and stop him worrying.
The machine is filling up and making the usual noises but the drum inside is not moving at all and when you try and move it my hand it is stuck solid and wont turn at all.
Please help if you have any ideas,thanks alot.

[Pea Pod]

I think the belt might have gone.You could do it yourself if you have a bit of know how.

[lostboy87]

but would that cause the drum not to move at all even if you try and spin it by hand?

[Pea Pod]

I think so. I am trying to look around the site for some one who has answered washing machine questions.

[lostboy87]

Ok cheers pea pod

[Pea Pod]

I`ve put a call out for Raysparx, here`s hoping.

[lostboy87]

Thanks pea pod,just seen your post in body and soul.Im normaly there and thought about posting it there instead!

[Eve]

Not good with washing machines but try here...

http://www.ehow.com/how_112327_diagnose-washin g-machine.html

http://www.diyfaq.org.uk/electrical/washing_ma chine_faq.htm

http://www.associatedcontent.com/article/33870 /washing_machine_problems.html

Just make sure everything's switched off before you try anything and if in doubt wait for someone who knows what they're doing.

Hope this helps x

[Hawkwalk]

could be something stuck down the side of the drum, the odd lost sock? can sometimes happen and prevent it from moving.

[freak_unique]

I think it could be something to do with the belt slipping off or breaking causing the drum to stick. the same thing happened to my mums-she got it fixed but it kept happening so she invested in a new one afer a while (though her machine was about 12 years old) so probably just in need of repairing!

[raysparx1]

Hi lostboy, the drum should move fairly easily, so it could well be that the belt has come off or snapped jamming the drum as freak_unique says, if you turn the power off take the back off of the machine probably about 8-10 screws holding it on, you will soon see if belt has gone, you may be able to see if you remove top, probably just acouple of screws at back holding that on, normally once you take those screws out the top slides forward and lifts off, make sure you unplug it before attempting any panel removal,good luck, Ray, let us know how you get on.

[lostboy87]

Thanks everyone,ill be going to my grandads again this week so i will have a look and let you know how it went.