creditor contact

[therubster]

how many times per day is a creditor allowed to contact a debtor by any means before it is deemed as harassment as i am being contacted by a company i have never entered into an agreement with and they are ringing and texting me up to 6 times per day and leaving voice messages if i do not answer the phone to them. i have explained to them that the debt belongs to my ex partner but as they cant trace her they are contacting me as she had given them my details as an emergency contact incase they could not contact her. i have explained all of this to them but they say that as they were given my number they can contact me as and when they need to. i have been told that they are only allowed to try and contact you twice per day but im not to sure. does anyone know the answer to this.

[johnnybriggs]

According to Debt Advice Foundation they should not be contacting you all due to the Data Protection Act - they must not discuss your ex's business with you.

The DAF website states that if by their manner or frequency their contacts are likely to cause alarm or humiliation that is against the Administration of Justice Act 1971.

So not twice a day at all, they shouldn't contact you at all.