News1 min ago
What are our rights? Repairing damage to car
Hi All
My husband is a builder. and one of the recent jobs he was working on - had a delivery of materials to the site. The chaps that work for him needed to move a vehicle that was in the way to allow the delivery of the materials from a crane onto the plot.
They picked up a car and moved it out of the way (using their muscle!)
The car is a small peugeot and old.. probably only worth about £500-£1000.
Anyhow - someone somehow made a small dent in the rear wing with their hand as the car was being moved.
We have no issue with blame - and are happy to repair it. But the owner is being a bit difficult (as she is obviously peed off!).
She wants ONLY peugeot to repair it and wants the whole rear wing and bumper replaced. Now I know a really good 'chips away' spray paint man who does all our fleet cars (BMWs and Audis etc) and he will do it for a lot less than a garage will.
Does she have the right to demand WHO repairs it - or can we get it done by anyone as long as they are good quality? A freelance individual is obviously gonna be cheaper than a garage - he has already seen the damage and agreed its a really small amount of work required...
We accept the blame - but dont want to then be ripped off trying to put it right!
THANKS
My husband is a builder. and one of the recent jobs he was working on - had a delivery of materials to the site. The chaps that work for him needed to move a vehicle that was in the way to allow the delivery of the materials from a crane onto the plot.
They picked up a car and moved it out of the way (using their muscle!)
The car is a small peugeot and old.. probably only worth about £500-£1000.
Anyhow - someone somehow made a small dent in the rear wing with their hand as the car was being moved.
We have no issue with blame - and are happy to repair it. But the owner is being a bit difficult (as she is obviously peed off!).
She wants ONLY peugeot to repair it and wants the whole rear wing and bumper replaced. Now I know a really good 'chips away' spray paint man who does all our fleet cars (BMWs and Audis etc) and he will do it for a lot less than a garage will.
Does she have the right to demand WHO repairs it - or can we get it done by anyone as long as they are good quality? A freelance individual is obviously gonna be cheaper than a garage - he has already seen the damage and agreed its a really small amount of work required...
We accept the blame - but dont want to then be ripped off trying to put it right!
THANKS
Answers
Liability, it appears is not an issue. The problem is "how much".
At law she has a duty to mitigate her loss (ie not spend more than...
At law she has a duty to mitigate her loss (ie not spend more than...
21:09 Wed 12th Oct 2011
Be patient Nosha....someone with law experience in these matters will hopefully come on and give you an answer you need, but i would tend to agree with dido, if it was my car.
You say they picked the car up and moved it.........could the owner not be contacted to move it away hence not causing any problem on delivery of the items or maybe dropped off near it, so that it did'nt have to be moved?.
I hope it works out and good luck to you. :0)
You say they picked the car up and moved it.........could the owner not be contacted to move it away hence not causing any problem on delivery of the items or maybe dropped off near it, so that it did'nt have to be moved?.
I hope it works out and good luck to you. :0)
You could call her bluff........
Tell her to put it through her insurers and give her your PL insurers details.
Or get your 'chips away' man to give you an estimate and then offer her the cash equivalent for her to get it fixed at the garage of her choice.
I bet the dent remains and she gets something 'nice' for herself.
Tell her to put it through her insurers and give her your PL insurers details.
Or get your 'chips away' man to give you an estimate and then offer her the cash equivalent for her to get it fixed at the garage of her choice.
I bet the dent remains and she gets something 'nice' for herself.
-- answer removed --
crikey she is being a pain!
She has emailed the chips away man and bcc'd us asking him...
1 The year of your incorporation and the date for the start of your business activity
2 What qualifications the person carrying out the work has?
3 Is your registered address the one on the web-site as it is not detailed?
4 The cost of work to my vehicle?
5 How long with the work take and how long before I can use the vehicle after repairs?
6 You site mentions that spraying of a whole area is not necessary if the new paint is not visible – whoes judgement is this ?
7 Level of indemnity?
She has emailed the chips away man and bcc'd us asking him...
1 The year of your incorporation and the date for the start of your business activity
2 What qualifications the person carrying out the work has?
3 Is your registered address the one on the web-site as it is not detailed?
4 The cost of work to my vehicle?
5 How long with the work take and how long before I can use the vehicle after repairs?
6 You site mentions that spraying of a whole area is not necessary if the new paint is not visible – whoes judgement is this ?
7 Level of indemnity?
will your man fix the dent too, or just the paintwork?
whatever the 2 prices you can get are i would offer her that in cash to get it fixed or you will go through insurance... i also think the dent will remain....if the car is old and already damaged i doubt she will waste it on spraying etc.
i suspect she is being this obstinate just to get you to make her a cash offer.
i suspect she has a pal in the industry and is looking to get a few extra quid for herself by going through him if he bumps the price up...but cash in her hand could sway her.
she may just be angry at the nerve of you to move her car that way...where did you move her car from and where to?
whatever the 2 prices you can get are i would offer her that in cash to get it fixed or you will go through insurance... i also think the dent will remain....if the car is old and already damaged i doubt she will waste it on spraying etc.
i suspect she is being this obstinate just to get you to make her a cash offer.
i suspect she has a pal in the industry and is looking to get a few extra quid for herself by going through him if he bumps the price up...but cash in her hand could sway her.
she may just be angry at the nerve of you to move her car that way...where did you move her car from and where to?
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