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Meter Reading

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Unionstreet | 13:12 Sat 27th Oct 2018 | How it Works
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Had a SSE smart meter. Changed supplier 3 months ago but have no idea how to get a meter reading. Electric and gas meters. Nothing is showing on the screen where you read. Any advice appreciated.
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https://sse.co.uk/help/energy/meters/smart-meters/reading-your-smart-meter
15:23 Sat 27th Oct 2018
contact supplier
Is there a make ans model number?
I'm sure I've seen reports that smart meters don't necessarily transfer from the provider that installed them to a different one. Second generation ones are supposed to do but if yours is old it might not do.
the poster is trying to manually read the meter.
Thanks Donny - I took it to mean the smart bit wasn't working.
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Thank you for your replies. As ever, I've found them helpful.

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