ChatterBank1 min ago
Post Man Wrong House
97 Answers
So the postie has put a card through my door, saying there is a parcel at the post office. Issue is the post man must be a complete plonker because not only do I live at a different house number AND street name, but I live literally across the village.
What do I do? Do I have to do anything? I'd rather put the card in the bin and forget it happened I don't want to go out of my way.
What do I do? Do I have to do anything? I'd rather put the card in the bin and forget it happened I don't want to go out of my way.
Answers
How do I speak to a human at Royal Mail?
Customer Number 03457 740 740 - by the Numbers
Phone number to dial. 03457 740 740.
Call-back available. NO.
Call picked up by a real person. YES.
Department you're calling. Customer Service.
Call center hours. Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST.
Best time to dial. 1:45pm.
Navigate phone maze to a human. ...
Customer Number 03457 740 740 - by the Numbers
Phone number to dial. 03457 740 740.
Call-back available. NO.
Call picked up by a real person. YES.
Department you're calling. Customer Service.
Call center hours. Mon - Fri 8am-6pm, Sat 8am-1pm, Sun 9am-2pm GST.
Best time to dial. 1:45pm.
Navigate phone maze to a human. ...
"Do what you would expect/like to happen if you were on the receiving end of the parcel and the card was with somebody else....."
It's not my responsablity and for all royal mail know i'm not in the position to do anything.
If their phone maze wasn't so hard to navigate to talk to a human maybe i'd have sorted it by now. Oddly no button for "our post man delivered a car to the wrong address" lol, you'd think that'd be an option but nooo... They assume that's not possible.
It's not my responsablity and for all royal mail know i'm not in the position to do anything.
If their phone maze wasn't so hard to navigate to talk to a human maybe i'd have sorted it by now. Oddly no button for "our post man delivered a car to the wrong address" lol, you'd think that'd be an option but nooo... They assume that's not possible.
So I finally spoke to a human on the phone, pressing random buttons and trying 0 (0 usually takes you to a human, it didn't)
Anyhow, the man on the other end said thanks for letting us know. I told him my address, the address where the red card should be he said not sure what's happened there he said I had zero responsibility at all, he said I didn't need to phone but thanks for letting them know and they'll get a card put through the right door.
The robot on the phone is infuriating. Saying the same thing over and over, taking ages to get you to where you need to be just give me a human jhee.
Anyhow, the man on the other end said thanks for letting us know. I told him my address, the address where the red card should be he said not sure what's happened there he said I had zero responsibility at all, he said I didn't need to phone but thanks for letting them know and they'll get a card put through the right door.
The robot on the phone is infuriating. Saying the same thing over and over, taking ages to get you to where you need to be just give me a human jhee.
"unknown at this address"
Because the address wasn't my address, and the man on the card im sure was known at the address on the card.
All sorted now I rang the royal mail.
He said I had zero responsibility at all.
Lets just hope I don't end up with the mans parcel I have zero idea how this card ended up at my house the addresses aren't remotly similar and the address is the other side of the village.
Because the address wasn't my address, and the man on the card im sure was known at the address on the card.
All sorted now I rang the royal mail.
He said I had zero responsibility at all.
Lets just hope I don't end up with the mans parcel I have zero idea how this card ended up at my house the addresses aren't remotly similar and the address is the other side of the village.
