I had the same problems with my pond 1000 gallons. Murky despite the UV lamp and large turbo style filter box. I think it's because of the hot Summer and unable to cope with sludge. as per instructions, I cleaned the glass twice a week - shocked at the sludge in the UV. I cleared the sludge from the top layer in the filter box regularly. Still it could not cope. Finally, I pumped out half the dirty pond water and replaced it with new. Totally cleaned out the filter box. WOW! what a difference - crystal clear water in 1 hour. I do think it's the length of the hot weather making it necessary to keep on top of the husbandry.