This company took my brokers fee of �55, via phone number 08704232070, got a 10 second response! I then received one letter in reply from Parkfield Financial Services LTD in association with Ralph Marlon Ltd (Personal Loans). After a week with no further contact I tried Parkfield Finance but couldn't get an answer. I then got deluged by other scam companies, presumably they send out your details! I then tried Wentworth Direct phone number 08704449800 but got a message that I was 28 in the queue. Rang off and tried the payments hotline and phone was answered within 30 seconds, I said I was trying to get through to Head Office he said he couldn;t help and to keep trying the main phone number given, I explained my situtaion that I couldn't get through and he put the phone down. Later that day, again I was 30 in queue. I waited 30 minutes before I could speak to a operator, very professional lady. I asked what had happened to my application, she mentioned Parkfield Finance and said that was their sister company and I should ring them. Which I duly did, believe it or not I got through guite quickly and was told they couldn;t help me with my application and I should go back to Wentworth Direct Finance. I said but you are a sister company why can't you help? She said they were not. I asked for the address of Wentworth Fincnace Direct and was told 25 Ormside Way Redhill, Surrey, RH1 2LW. I rang Wentworth Direct Finance 08704449800 and waited for another 30 minutes, when I finally got to speak to someone I explained that Parkfield couldn;t help and she said they only had access to a small number of lenders and she would resubmit my application to another larger group. Three weeks later still no response, I rang 08704449800 and waited for 30 minutes when the music stopped playing there was silence and after 30 seconds the phone went dead. I rang again and waited 30 minutes when the music stopped I kept saying hello? hello? after 10 seconds the line went dead.