Jobs & Education2 mins ago
FAO Ethel - paypal theif queery
22 Answers
I was told to post in here to you, in regards of a paypal problem.
I will paste what i posted in chatterbank below.
Hello
I have a problem here, which i do not know what to do. I sold an item on ebay, for �3800 and was paid in via paypal. I sent the item special delivery next day.
last week (1 week after i post the item) paypal told me that the funds have been withdrawn from my account and not to send the item. The ebay account that bought the item had alot of possitive feedback on it, but is now closed. When i looked at the rest of the feedback on this account, i noticed it is for low value items and has not been used for around 4 weeks. And the items that has been bought were items like clothes and stuff. nothing technological.
I tried to phone the number of the buyer but i got a dead tone, so i wrote to him asking for my item back and it was sent back back to me marked "moved away"
So, all i have is a name, tracking number (he did sign for it, i have proof of this)
What can i do to get my money or item back?
I will paste what i posted in chatterbank below.
Hello
I have a problem here, which i do not know what to do. I sold an item on ebay, for �3800 and was paid in via paypal. I sent the item special delivery next day.
last week (1 week after i post the item) paypal told me that the funds have been withdrawn from my account and not to send the item. The ebay account that bought the item had alot of possitive feedback on it, but is now closed. When i looked at the rest of the feedback on this account, i noticed it is for low value items and has not been used for around 4 weeks. And the items that has been bought were items like clothes and stuff. nothing technological.
I tried to phone the number of the buyer but i got a dead tone, so i wrote to him asking for my item back and it was sent back back to me marked "moved away"
So, all i have is a name, tracking number (he did sign for it, i have proof of this)
What can i do to get my money or item back?
Answers
Best Answer
No best answer has yet been selected by scared51. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.The account was hijacked and the goods paid for by a stolen credit card, probably.
PayPal seller protection covers the seller for up to �3250 in the event of chargebacks - which is exactly your scenario provided you meet the eligibility requirements. Read para 11.6 here:
https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_pbp-outside#spp-policy
Can you confirm you satisfy the conditions?
PayPal seller protection covers the seller for up to �3250 in the event of chargebacks - which is exactly your scenario provided you meet the eligibility requirements. Read para 11.6 here:
https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_pbp-outside#spp-policy
Can you confirm you satisfy the conditions?
I sold it 2 weeks ago, and posted it 2 weeks ago (via RMSD) and it was around 7 days after i got the email to tell me not to send it. So i phoned him (got please check, and try again message) and then i wrote a letter which was returned to me as moved away.
I phoned paypal and they informed me that they are "investigating" it and will get back to me "as soon as they can" but that does not put much faith in me right now.
If they pay out �3250 that you say, what do you recomend i do next? The police are still "too busy" (phoned them up around half hour ago).
I phoned paypal and they informed me that they are "investigating" it and will get back to me "as soon as they can" but that does not put much faith in me right now.
If they pay out �3250 that you say, what do you recomend i do next? The police are still "too busy" (phoned them up around half hour ago).
Does it really matter if it is a saturday night? when i went in, it was Friday Morning (when i received the letter saying moved away). As for writing things that could get ebay in to trouble, waht did i write that would do such a thing? the fact I (personal opinion) do not have faith in the feedback system (they REMOVED my feedback)
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