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Cheekystar | 13:08 Tue 25th Sep 2007 | Insurance
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my house insurance was up for renewal and I did a search on confused.com and found much cheaper quotes, called Tesco's (my current provider) who was able to reduce their renewal price to undercut the lowest quote I had - a massive �80 cheaper!
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Ethel

I think he was so pleased with himself - he had to tell someone :-)
We need a new website - OB - observation bank. For those with no question to ask AB.
This is the kind of thing that makes me move insurance companies. If tesco weren't willing to offer me the lowest price they could right away then I have no loyalty with them and would definitely move to the other company which did do
The way I deal with this is to phone 'em once I've received the renewal notice and say 'is this your best offer, because if you can do better, say so now - I'm going to be phoning a couple of others to check you out'. It usually results in a reduction, having been put through to the right department.
Quite why these people don't realise that it cost them more to get a new customer than retain an existing one beats me. They seem to rely on people's inertia to maintain their business volumes.

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