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Phone Contract terms

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Lena_M | 20:38 Mon 27th Jun 2011 | Law
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Ive been on a contract with Orange for over 3 years now. My deal includes a mobile phone, free minutes/text, broadband and international calls. It has been the same contract all the time. Recently i received a letter from them in which Orange to notified me that my international free calls deal are about to stop.

As I have been on the same contract for such a long period of time, never terminated it, or wished to change the deal, do I have the right to demand for Orange to keep the deal as to what Ive signed up for in the first place?
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I think if you check your original contract there will be a clause which says they retain the right to alter prices, but I would check as I am only guessing. Also what period was your contract for ? If it is less than the 3 years then they can alter the prices as in effect the contrat has ended
If you ring them and threaten to leave them, they will try everything to make you stay. It's worth a try.
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Thank you :) Will give it a go!
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