I Lost The Plot With Dwp On The Phone

[gordie1]

Hi there I was on the phone to DWP to this really officious woman and I lost the plot and I called her a F*** b. She then said "calls are recorded and you will be having contact" at that point I put the phone down. Now I am all worried the law will come. However I had 2 other calls with them later which was fine and really nice people after that surely if she was that bothered she would have blocked me from calling. It is now 1030pm and this was at 12 surely I would have heard something by now. I am all paranoid do you think I have anything to worry about or am I being paranoid??

[society]

Gordie, I know this is a serious post and you must be nerve-wrecking worried, but, your OP made me chuckle. Some of those people on the other end of the phone sometimes do need a good cussing or telling-off.

[gordie1]

Thanks my little kitten is wonderful and means the world to me she is recovering well she is eating, going to the loo and been purring at me she is making a good recovery

[murraymints]

Geordie..don't worry in all my years as benefit manager nobody ever had police involved despite the abuse we all took..a good moan in the tea room usually enough to vent spleen until the next round...

[friedgreentomato]

Seriously society you think it is OK to abuse someone doing their job?

[alavahalf]

A friend of mine did the same as you, and lost it with someone from the same department.
He questioned their nationality and parentage. ...But in his own words. He did,not feel that they were being very helpful.

His first appearance in court was cancelled due to his poor health.
When he finally did appear he was given a sentence of community service.
They did record the conversation and they did follow it through..!

[gordie1]

alvahalf how long did it take for them 2 contact them

[gordie1]

now im all paranoid again do you not think I would have heard by now I wasnt racist and I spoke to them twice after that call would they not have barred me then

[Mojo-Jo-Jo]

gordie1 if anything happens at all it will be by letter.
The police are not going to come knocking at your door.
Relax. It's alright, I promise.

[gordie1]

maybe I should ring and apoligise tomorrow

[boxtops]

Gordie, you might get a letter - nobody will come knocking - but it's the policy in many places (including your GP practice) that nobody has to put up with abuse and swearing - no matter how riled you are. I just think you need to learn from this - keep your cool, remember this experience next time you feel like blowing a gasket.

[murraymints]

Alava...racial abuse is a different matter altogether...

[sherrardk]

I wouldn't, you would just be drawing attention to your (poor) behaviour. Just don't do it again.

[gordie1]

thanks mojo jo jo I have learnt so much from this I will remember how I felt over the last 2 days and every time I get to boling point I will think about how bad I have felt and it is not worth it

[Mojo-Jo-Jo]

There's no need to ring them Gordie. Seriously, it's okay.
Please, concentrate on your kitten and smile. This really isn't worth getting anxious about.

[society]

Fgt, have you ever had abusive, unhelpful people on the other end of the phone line? Well, I have numerous times but always managed to keep my cool. I've never abused or been rude to such people, and I do understand where Gordie was 'coming' from.

Not everyone know how to do their job. :)

[murraymints]

Gordie...look calm down don't worry....it goes with the job...happens all the time and really is like water off ducks back...unless a death threat or racial attack it is just another day at the office....

[Orderlimit]

The police are far too busy dealing with idiots who drunk, or things like fools fighting at home because it was his turn to have the wide-screen television in the living room tonight but she wants to watch Jeremy Kyle, or wannabe gangsters hanging outside the school they refused to turn up when they were supposed to have done, the list is endless, but chill

[Canary42]

You're certainly VERY paranoid.

NOTHING serious will happen, maybe just a letter but certainly NO POLICE INVOLVEMENT.

[Mojo-Jo-Jo]

//Not everyone know how to do their job. :)//
True, so all the more reason to be patient with the person receiving your call.
If they are not well trained it is not their fault and they are often in oppressive work environments where targets mean everything and people mean nothing. That means them, their customers, everybody.
Blame the message, not the messenger.
Thanks Gordie. :)

[gordie1]

I have an anger issue my housing association wrote to me after a woman on the out of hours repair team complained about me my heating broke down at 8pm and they sent a gas engineer to check it wasnt a leak but I knew it wasnt and they then sent out an engineer who confirmed my boiler was broken. I asked for someone to come and repair it engineer they sent couldnt and it was 905pm when I phoned and they told me that there was no way they would send out an engineer after 9pm she wouldnt budge for 5 minutes so I called her a stupid bitch and I got a letter a few days later telling me that if I was abusive again they would report it to the police and this would be recorded and if I ever wanted to move to another housing association in a different town or city they would have to tell them. If anything happens I have a friend who rings on my behalf a very calm friend