Motoring1 min ago
Advice Needed Please!
Will try & keep this short.
Last year my older son took out one of these advertised payday loans,nobody knew. He didnt pay it back and rang me in panic - I called them and settled it. Months later he did the same thing, I only knew when I got a letter. i called the loan company - they said they would block my son from having any more loans and hadnt stored my card details. i put my son in touch with debt solutions etc who made payment plan with him.
Tonight I have checked my bank and nearly all my money has gone - to same debt company.I have called them in a panic. My son has called them and taken out yet another outrageous loan - and not paid it back. And seeing as they had my card details on their system, which they promised they did NOT store, they have taken it out of my bank. Its practically all my wages. They are refusing to give it back as I cant prove I didnt give my son permission. What do I do?? I dont even know where my son is - he has buggered off a few weeks ago after getting into trouble.
Last year my older son took out one of these advertised payday loans,nobody knew. He didnt pay it back and rang me in panic - I called them and settled it. Months later he did the same thing, I only knew when I got a letter. i called the loan company - they said they would block my son from having any more loans and hadnt stored my card details. i put my son in touch with debt solutions etc who made payment plan with him.
Tonight I have checked my bank and nearly all my money has gone - to same debt company.I have called them in a panic. My son has called them and taken out yet another outrageous loan - and not paid it back. And seeing as they had my card details on their system, which they promised they did NOT store, they have taken it out of my bank. Its practically all my wages. They are refusing to give it back as I cant prove I didnt give my son permission. What do I do?? I dont even know where my son is - he has buggered off a few weeks ago after getting into trouble.
Answers
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No best answer has yet been selected by Smowball. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I think you can only use chargeback if it for less than £100 and for "items bought".
Immediately write to the company concerned and state you want a) all the details they hold on you pursuant to the Data protection Act (do something called a subject access request0 and b) full details of when YOU authorised them to take this further payment from your card. Make it very clear you have NOT authorised it, they have therefore fraudulently processed the payment (and the burden was on them to check this) and you are looking for full repayment or you will consider action under the Small Claims Procedure.
Contact Trading Standards for the area in which they are located.
Immediately write to the company concerned and state you want a) all the details they hold on you pursuant to the Data protection Act (do something called a subject access request0 and b) full details of when YOU authorised them to take this further payment from your card. Make it very clear you have NOT authorised it, they have therefore fraudulently processed the payment (and the burden was on them to check this) and you are looking for full repayment or you will consider action under the Small Claims Procedure.
Contact Trading Standards for the area in which they are located.
That's terrible smow. CAB might be able to give you some advice. Wiki says they (sharks) have to abide by OFT rules see here
http:// en.wiki pedia.o rg/wiki /Payday _loans_ in_the_ United_ Kingdom #Regula tion
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if it is 'w', then the are not interested in discussing anything with anybody unless the have their money. i would suggest seeing a solicitor and get them to write a letter to the company as you did not give your permission for your son to have your money. you could also report it to the police as fraud/theft i would imagine. i would....