Editor's Blog1 min ago
Help Setting Up Broadband?
My mother, a young 84-year-old, wants to get an iPad. She's not computer literate, but is game to try. Obviously, this will mean that she needs to get a broadband connection - and she's decided BT's the way to go.
I have a few questions:
1) Will an iPad connect to a BT wireless router without that router previously having been configured using a computer?
2) How long does it usually take from ordering BT Broadband to activation?
3) She's got a BT phone line. Will somebody need to come to her house to install a broadband connection?
4) Can one get somebody to go to a house to set up the router (she's in the Derby area)? I seem to remember there were some stores which would do this in the past, does that still happen?
Thanks, in advance, for any help.
I have a few questions:
1) Will an iPad connect to a BT wireless router without that router previously having been configured using a computer?
2) How long does it usually take from ordering BT Broadband to activation?
3) She's got a BT phone line. Will somebody need to come to her house to install a broadband connection?
4) Can one get somebody to go to a house to set up the router (she's in the Derby area)? I seem to remember there were some stores which would do this in the past, does that still happen?
Thanks, in advance, for any help.
Answers
I was like your mum, didn't understand the internet at all. I am with BT Broadband and I have no complaints at all about them. They came and installed the home hub and showed me how to work it, and activated wifi for me so I can use it with my laptop. Yes someone has to come in but they do it by appointment, they check your wiring and bring extra kit into the house. It...
17:30 Sat 30th Mar 2013
I was like your mum, didn't understand the internet at all. I am with BT Broadband and I have no complaints at all about them. They came and installed the home hub and showed me how to work it, and activated wifi for me so I can use it with my laptop. Yes someone has to come in but they do it by appointment, they check your wiring and bring extra kit into the house. It didn't take long to actually install it - as I recall, it was about 3 weeks from order to completion.