Can I Claim Ppi From 16 Years Ago?

[tigwig]

My husband was mis sold ppi when he was 18yrs old by GE Finance when buying a car. We have no doubt he was misold it and have recently begun to attempt to try and look into claiming it back but with no success. I do not want to use a claims company but to do it myself if possible.
The major hurdle is he has no paperwork of this loan and the bank which the payments were taken out of (hsbc) say they can only access bank statements up to 6 yrs ago, as do the credit report checks.
But I keep hearing all these claim companies advertising they can claim ppi from the 1980's! So if they can access the details why cant I?

[jno]

you've probably seen this, but just in case

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

[chrissa1]

They are just trying to suck you in, tigwig. Use the PPI Questionnaire on jno's link and send it off with as much info as you he can remember.
They Have to reply to you.

DON't use a claims company.

[tigwig]

Ok thanks. So do we write to the company for his details or the bank? He has spoken to ge money and they say the dept that financed cars now belongs to Santander and is nothing to do with them!

[factor-fiction]

The Martin Lewis article says "If your policy ended over six years ago: The ‘statue of limitations’ means banks don’t need to keep records that are over six years old. However, there is no official cut-off time so if you’ve still got the paperwork, while your chances of success are a little lower with older loans, many still do successfully reclaim."
If you have no paperwork and the bank has no record then your chances of claiming successfully seem very slim to me

This bit suggests you should write to Santander. However it's unlikely they'll have any info on old GE contracts so it'll be up to you to find evidence.

"My lender's been taken over. Can I still reclaim?
Yes. In buying another company, the new owners are usually liable for its debts and for paying customers. Sometimes the liability stays with the old provider, but complain to the new firm and it'll let you know if that’s the case.

As an example, Egg's credit cards have now been taken over by Barclaycard, so Barclaycard's liable for Egg's past PPI mis-selling."