Have You Been Overcharged At Asda ?

[Canary42]

Have you been overcharged at Asda ?

https://uk.news.yahoo.com/shopper-charged-50-cabbage-102300744.html#agqEdtC

At least two people have in the last week.

Loaf of bread £450

Cabbage £53.55

Never mind, if you notice it and complain, they will reimburse you and give you a £2 voucher as a gesture of goodwill.

But I wonder how many they’ve got away with, especially if the overcharging isn’t so massive.

So, check those receipts carefully when you shop.

[Frank97]

I wasn't overcharged, but was charged for something that wasn't in my trolley the other day when using the self-serve tills, I'll be using the normal tills from now on.

[jno]

I often buy their £53 cabbages. They've got a noticeably nicer taste than the ordinary ones

[weecalf]

450quid for a loaf thats some bread

[Tuvok]

When I shop at Asda, I'm in the habit of totalling up as I go - admittedly I'm not doing a "big shop".

I have seen me cause a queue because something has not gone through at the offer price.

[heathfield]

Local Adsda...Bought the last remaining four of an item with a shelf price showing £1 each, (normally £2.27 each). Bargain! But was charged £2.27 each at the checkout. Consternation! Complained, and went with an assistant to check. Turned out the shelf price was for another product. The assistant admitted the items were on the wrong part of the shelf, and that the product description shelf label was printed in such small letters that it was hard to read. End result? I got them for £1 each. Fine by me!

[gingejbee]

Yes, I have been overcharged at Asda on several occasions....but the secret is NOT to mention it at the till (assuming you notice there)...the cashier will just correct the mistake. Go to Customer Service desk after you have paid at the till....you will be reimbursed the overcharge AND get £2 for each overcharge. On one occasion I received a gift card loaded with £6 for three overcharged items. Well worth checking till receipt!

[heathfield]

Good tip, Ginge!

[Eve]

I'd agree about customer services. I was charged full price for some discounted hot chicken, they refunded me (I think the full amount) and gave me a £2 gift card.

[ToraToraTora]

tell you what happenned there Frank, someone scanned something just to get the price just before you. Just make sure you get a till that has the big "start" button on the screen.

Heathfield, that happens a lot, not just in asda, in B&Q I picked up pair of pliers that looked like a bargain, then I noticed that the bar code was not the same on the item as the one on the shelf. You can't blame the shop really, the punters move things about. Just check the codes.