Right well that is positive.
The more you do, the better you will feel, even if you dont get anywhere. If these people dont call back when they said they would, phone them again. It's no good saying "I saw someone, they promised to call, but nothing". You brief will need to be able to say "He has tried extremely hard to get help. At every knock back and every failed promise he has taken matters into his own hands to ensure he gets the help. He has worked tirelessly since his arrest so now he has the following in place x, y z........"