Donate SIGN UP
Home > Law > New Glasses

New Glasses

Avatar Image
genie123 | 08:01 Tue 06th Mar 2018 | Law
28 Answers
After a recent eye test I selected some new frames. It would appear that for some reason they do not sit properly on my face, despite a trip back for readjustment. My old frames fit very well and I now have the option to go back and see if the optician can make the necessary changes. If this is not possible, what are my options.
prev Private Parking Prosecution
  
next Money Release On Completion.
Gravatar

Answers

1 to 20 of 28rss feed

1 2 Next Last

Best Answer

No best answer has yet been selected by genie123. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Avatar Image Tilly2
Will your new lenses fit in your old frames?
08:07 Tue 06th Mar 2018
Avatar Image murraymints
Ditto tilly
08:08 Tue 06th Mar 2018
Avatar Image genie123
Question Author
Unfortunately no, slightly different shape.
08:10 Tue 06th Mar 2018
Avatar Image ummmm
What opticians?
08:14 Tue 06th Mar 2018
Avatar Image murraymints
Optician ought to have tried frames on you before you bought them...even Specsavers do that here and have been denied some frames myself for that reason... was it a chain store ?
08:14 Tue 06th Mar 2018
Avatar Image ummmm
I got two pairs from Specsavers. One was varifocals. They said if I didn't get on with them they'd change them for no extra cost. And they should have fitted them first.
08:18 Tue 06th Mar 2018
Avatar Image murraymints
If optician sold you a product without fitting them first then they are not fit for purpose..no pun intended...he is obliged to change them..
08:23 Tue 06th Mar 2018
Avatar Image murraymints
http://www.legislation.gov.uk/ukpga/2015/15/contents/enacted
08:24 Tue 06th Mar 2018
Avatar Image murraymints
Or refund..
08:25 Tue 06th Mar 2018
Avatar Image genie123
Question Author
It was our local Asda. First time I have strayed from my usual optician but I am restricted with getting about as I am full time carer for my husband and this is a new shop just around the corner. Other people have been there and been happy. There was no fitting done when I chose them.
08:27 Tue 06th Mar 2018
Avatar Image Tilly2
Have you asked about new lenses in old frames?
08:28 Tue 06th Mar 2018
Avatar Image ummmm
I'd email and see what they say.
08:28 Tue 06th Mar 2018
Avatar Image murraymints
Genie... they have to give you new glasses...Not to fit prior to purchase is negligent...they will not contest you..they'll know they were remiss..
08:32 Tue 06th Mar 2018
Avatar Image murraymints
No big deal or loss to them !
08:32 Tue 06th Mar 2018
Avatar Image murraymints
Won't fit Tilly !
08:33 Tue 06th Mar 2018
Avatar Image murraymints
Ignore above.... yes Tilly ..
08:34 Tue 06th Mar 2018
Avatar Image Tilly2
I just wondered if Genie was 'assuming' that the new lenses wouldn't fit the new frames. Just wanted to know if she'd actually asked.
08:36 Tue 06th Mar 2018
Avatar Image langara
I have a small bridge on my nose so my glasses never fit first time, but they always adjust them at the time of picking them up, hope you went to a reputable optician.
08:37 Tue 06th Mar 2018
Avatar Image Tilly2
^old frames, I meant.^
08:37 Tue 06th Mar 2018
Avatar Image Peter Pedant
I think you are learning you get what you pay for
go back to your old opticians
08:38 Tue 06th Mar 2018

1 to 20 of 28rss feed

1 2 Next Last

Do you know the answer?

New Glasses

Answer Question >>