What To Do Now??

[Gizmonster]

Just got to my mother's house and been told she's waiting for a guy to come and sort the aerial out.
They had a new one fitted by a firm called orbital services Ltd in Nov last year.
It hasn't been right since it was fitted and my mother has been in contact with them and has been told someone will come out and sort it.
Today is the 5th time of trying - the previous 4 appointments have all been a no show.
What do we do now if and when no one turns up today??
Can my mother threaten to get someone else to complete the job and bill them for it??
If not, what other options does she have??

[rowanwitch]

This Co does not have a good reputation.
Word of mouth from local people regarding tradesmen is usually the best.
Enquire locally for a reputable Aerial installer

[Gizmonster]

Just wish my mother would have asked me first, before getting some firm from some random advert she'd seen.
Anyway it can't be undone now :(
Would it be a waste of time trying to chase them up for the money it's going to cost to get another firm in to rectify the work??

[Peter Pedant]

just get it fixed by someone
pay and
take the loss - move on and watch your fave progz

I think it is time that you should go elsewhere
you should in fact warn them ( the cowboys )
then bill them - LBA - then a small claim
which is unlikely to be defended
CCJ and send the bailiffs around

so in order to do that - you have to be really really teed off or in need of a learning experience.

The last people I took to court were in arrears and had rung the police and told them I was a child molester. now bankrupt [them and not me]. as I said really really teed off