harrasment

[thanks1]

I rent a flat out through a letting agent,last week i had a phone call from a man demanding a sum of money for an unpaid bill, concerning the flat he was very threating, i was taken aback and tried to explain that i knew nothing of the bill and to get in touch with the letting agent,he said he couldnt and constantly demanded i pay the bill.i got in touch with the letting agent,who found out it was a debt collector for british gas,every day i have had threatnig phone calls from different men,today they wanted my credit card number,british gas have admitted it was a mistake,and it will take a few weeks to sort it out in the meantime i may get more of these phone calls.i am so stressed out they wont speak to my husband,because the flat is in my name,now i am paranoid every time the phone rings,please if you can, i would be grateful for advice

[alan30]

Isn't it a criminal offence to demand money that isn't owed? British Gas should be able to stop it immediately. Get in touch with OFGAS and probably the police.

[shero101]

Is the account in your name or the tennant ? I would have thought they would only come after you if the account was in your name. If BG have admitted the mistake, hopefully you would have taken the persons name or some reference so if you get any more hassle you can refer it. I can't understand why they would come after you if the account was in the tennant's name.

[Keeprockin]

perhaps you could threaten them with harrassment and say you will consult a solicitor to see if there is any grounds for suing,unless the demands cease immediately

[thanks1]

thank you all very much,the letting agents have been great on my behalf,but i think we are being bullied by british gas and debt recovery, what british gas were saying that when the studio flat was empty for a short while we used 80 pounds of electric to hoover,no gas in the flat,please ask me any questions and i will answer

[thanks1]

thanks keeprocking,these people dont listen just talk ,i just wish there was a switch on them i could turn off, thank you all that have answered,

[Fulton]

Approach the CAB and ask them how to write a letter to British Gas about this matter. Quite often, when they see the mention of CAB they change their approach.

[thanks1]

Thanks alan and fulton,hope these people dont work weekends,i will get on to it first thing monday morning,british gas have said twice they will ring me to apologise but no call,

[joko]

you could always just put the phone down...

[thanks1]

done that a few times, makes no difference,had another call today; told them if they ring again i will ring the police,will have to wait until tomorrow to see if i have got through to them{ fingers crossed}