Jokes0 min ago
Email problems
5 Answers
Hello,
I have my own website and have an email address with it. I bought the domain ect through easyspace and have set up the email address through that.
I then got the incoming/out going (pop / smtp) information and put all of the relevant info into Outlook so my emails can be picked up there.
Now the proplem I have is with sending emails. I can receive them without a problem but when I reply or send a new email I get this error message:
"The message could not be sent because one of the recipients was rejected by the server."
(More text mentions the email address etc and then it says):
"Relaying denied. Property authentication required"
Anyone have a clue?
TIA
I have my own website and have an email address with it. I bought the domain ect through easyspace and have set up the email address through that.
I then got the incoming/out going (pop / smtp) information and put all of the relevant info into Outlook so my emails can be picked up there.
Now the proplem I have is with sending emails. I can receive them without a problem but when I reply or send a new email I get this error message:
"The message could not be sent because one of the recipients was rejected by the server."
(More text mentions the email address etc and then it says):
"Relaying denied. Property authentication required"
Anyone have a clue?
TIA
Answers
1 to 5 of 5
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It sounds as if your outgoing mail server requires authentication. (I've got several e-mail accounts, with different providers. Some require outgoing authentication, others don't. The default setting for a new account in Outlook is 'no authentication').
The following instructions are for Outlook Express but I'm reasonably confident that they're the same in Outlook:
Go to Tools > Accounts.
Click on the 'Mail' tab.
Click on the name of the relevant account, to highlight it.
Click 'Properties'
Select the 'Servers' tab
At the bottom of the panel, under 'Outgoing Mail Server' click to place a check mark alongside 'My server requires authentication'.
Click 'Apply', then 'OK'.
Chris
The following instructions are for Outlook Express but I'm reasonably confident that they're the same in Outlook:
Go to Tools > Accounts.
Click on the 'Mail' tab.
Click on the name of the relevant account, to highlight it.
Click 'Properties'
Select the 'Servers' tab
At the bottom of the panel, under 'Outgoing Mail Server' click to place a check mark alongside 'My server requires authentication'.
Click 'Apply', then 'OK'.
Chris
When you have an email address associated with a web site, the service providers do not always permit you to use their smtp servers to send mail. The usual setup is to receive email from your website i.e. [email protected] using the Easyspace pop server, but then when you reply to that message you need to have your own ISP to actually send emails. In my case I have a number of websites each with their own email address, but I then use my Orange account to reply to all the incoming messages - hope that clarifies.
1 to 5 of 5
