Help ! Mobile Contract - Please?

weeal | 17:15 Sat 09th Feb 2008 | Law

42 Answers

I went into CarPhoneWarehouse today, as my orange contract is almost up, to ask what deals they could do for me now. I was told by the salesman (after he checked my account) that Orange wouldnt do a good upgrade and I was better to take out a new contract from scratch.
I signed up for T-Mobile on a new contract.
When I got home and called orange to obtain my PAC code to leave them they told me what my upgrade option was and its far better than the new deal I was talked into buying.
Where do I stand legally on the new contract I have signed, the shop now say 'tough you signed it'. I am annoyed at this, I have been misled by their advice and will lose money on this deal.
Any help gratefully appreciated.
Thanks in advance
Al

will

spousal communication

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tigwig

well just keep going until it's sorted out, don't let them b*stards win! Good luck

weeal

Question Author

just got a letter from T-mobile.
after telling me I had a legal right to cancel within 7 days theyve now confirmed in writing that I CANNOT cancel at all, as they dont do this now - i dont get it.
how can they do this and get away with it

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