Right, I am assuming your insurance company are paying for you to be represented - normally by a barrister.
Be sure to be at court at least 30 minutes early to discuss the case with the barrister.
you will go into court, which is normally the Judge's chambers (sometimes it may be a proper court room, depending on what accommodation is available in your local courts). he will sit at the end of the table. The barristers will sit in the seats nearest the judge and you will sit next to your barrister.
The Claimant goes first. he is asked to confirm his name, address and occupation, confirm that he made the statement in front of him and confirm that it is true. The Claimant's barrister may then ask ancillary questions. After that the Defendant's barrister will cross examine him. He will test the claimant's case and put the Def's case to the claimant. Generally it is done politely and with courtesy (or it jolly well ought to be), but ultimately, the barrister will be trying to trip up the claimant or confuse him. After the Defendant's barrister has finished, there may be some reexamination from the Claimant's barrister, then the Judge may ask some questions.
Then the Claimant's witnesses follows the same procedure.
After that, the Defendant goes in the same way.
Once all the evidence has been heard, the barristers will make short closing submissions and the Judge will give him judgement.
Remember to tell the truth, if you don't understand a question, ask for it to be rephrased. Take time to think of your answers and speak slowly and clearly in response.
Continued.