Unfair broadband billing

[heligaz]

I had Aol broadband in my previous accomodation until I moved out last August. I was sure I had cancelled the broadband but I have just recieved a final demand for a couple of hundred pounds of unpaid bills for the last 6 months even though I have not lived there . They claim to have contacted me before but this is the first letter I have recieved do I have a leg to stand on or should I just stump up the money and put it down to experience?

[TCL-MUMPING]

You say you are "sure" which suggests an element of doubt and there may have been a minimum period for the contract and any remaining months would have to be paid for even if they had received the cancellation.

[davewr]

AOL continued taking money from my credit card account after I had cancelled the contract. They said it was not possible to refund the money but luckily I had kept a note of the cancellation code number so they said they would make a refund. They didn't, they took more payments until I contacted my bank and the bank sorted it.
Did you get a cancellation code number?

[up4it]

A few years back I was with AOL and did a similar thing, except I know I did NOT send them a cancellation I just stopped using the service and cancelled my payments

They sent me a demand (which I ignored) and after a few more letters I think I did ring them up and blamed them for their incompetence at which point I never heard anything from them again