WHO DO I CLAIM FROM

[dayro]

I PAID £1000 TO A CONTRACTOR TO HAVE A NEW FRONT DOOR. I WAS ASKED TO MAKE THE CHEQUE OUT TO THE DOOR MANUFACTURER. THE CHEQUE HAS BEEN DEBITED TO MY ACCOUNT, AND THE MANUFACTURER HAS TOLD ME THE DOOR HAS BEEN COLLECTED BY MY CONTRACTER. HE TELLS ME THE DOOR WAS NOT DELIVERED AND IS STILL WAITING FOR IT. THIS HAS BEEN GOING ON FOR A MONTH , AND I AM SITTING WRITING TO YOU WITH NO NEW FRONT DOOR, AND £1000 OUT OF POCKET.

[redcrx]

Please dont type in capitals, its often thought of as shouting.

I would first go to the manufacturer and ask for their signed proof of delivery.

[Nosha123]

Hmm. they need to chase it up really.. how was it delivered.. you cant really lose a door!!! Someone must have signed for it somewhere... its not as if your postie delivered it on his bike!!!

[joggerjayne]

Whoaahhh, stop.

Your contract is with the contractor, not the manufacturer.

The fact that you paid the cheque to the manufacturer (at the contractor's request) is completely irrelevant.

You have no recourse against the manufacturer, and the manufacturer has no obligation to you, so don't waste your time talking to the manufacturer.

You have paid the contractor for the door.

You made a cheque out, at the contractor's request, to a person nominated by the contractor.

So ... the "consideration" from you has, legally, gone to the benefit of the contractor.

Focus on the contractor.